How we collect, use, protect, and respect your personal information on the Cyber Rakshak India platform.
Cyber Rakshak India ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect user information when using the Cyber Rakshak India – Certified Cyber Safety Consultant Community mobile application. By using the app, you agree to the practices described here.
We may collect the following types of information to provide app functionality and improve user experience:
For registered cyber consultants/professionals:
Automatically collected data may include:
We use collected information to:
The app may request location access (if enabled) to:
Location permission is optional and can be disabled at any time in your device settings without affecting core app functionality.
Cyber Rakshak India acts only as a platform connecting users and cyber safety consultants.
Consultation fees, services, and professional advice are independently managed by consultants. We do not guarantee outcomes, legal results, or recovery from cyber fraud. Users are advised to independently verify consultant credentials before engaging services.
We do not sell personal information to advertisers or third parties.
We may share information only in the following situations:
Relevant details may be shared with consultants when users request guidance or consultation.
We may disclose information if required by:
We may use trusted third-party services for cloud hosting, analytics, notifications, and authentication. These providers are required to maintain confidentiality and security.
We implement reasonable technical and organizational measures to protect user data from:
However, no online platform can guarantee 100% security. We encourage users to use strong passwords and keep their login credentials safe.
We retain user data only for as long as necessary to:
Users may request deletion of their account and associated information at any time.
Users may request account deletion by contacting us directly:
After verification, account-related information will be deleted within a reasonable time unless retention is required by law.
Cyber Rakshak India is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If such information is identified, we will remove it promptly.
The app may contain links to:
We are not responsible for third-party privacy practices. We encourage you to review the privacy policies of any external sites you visit.
If applicable, users may have the following rights:
Users may contact us to exercise these rights. We will respond within a reasonable timeframe.
Cyber Rakshak India aims to comply with:
Cyber Rakshak India is an education, awareness, and consultation platform only. The app does not represent any Government authority, Cyber Police, CERT-In, or law enforcement agency.
For official cyber crime complaints, users should contact:
We may update this Privacy Policy periodically. Changes will be posted within the app or updated on our website.
Continued use of the app after updates constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
Have questions about this Privacy Policy or your data? Reach out to us directly.